Revenue Protection
Start with a 90-day pilot
Dicyd is infrastructure. Clinics pilot it before committing long-term.
Pilot Program
Dicyd Pilot Program
$500
per location / month
90 days · Cancel anytime.
Designed to validate fit and surface revenue risk before standardizing.
During the pilot, clinics typically see which appointments are blocked, why, and how much staff work is avoided.
What's Included
Smart Intake System
Web and SMS-based patient intake captures visit reasons, insurance details, and clinical context before scheduling begins.
Visit Classification
Automatically detects medical versus cosmetic visit types, crucial for dermatology practices managing mixed-payer scenarios.
Payer Rules Engine
Configure allow/block rules by insurance carrier, visit type, and procedure code. Enforce your policy automatically.
Decision Automation
A deterministic engine evaluates every request against your rules, routing visits to self-pay, early stop, or staff review.
Exception Queue
A staff task dashboard manages edge cases requiring human judgment, ensuring no patient falls through the cracks.
Complete Audit Trail
Every decision is logged with reasoning, timestamps, and staff actions, providing full transparency for compliance and quality review.
Excludes
- Deep scheduler integrations
- Advanced analytics
- Performance-based pricing
Production Pricing (after pilot)
Every clinic starts with a pilot before moving to production pricing.
Guard
Guard
$1,200
per location / month
Available after pilot completion.
Visibility into pre-visit revenue risk. Often used during early rollout or low-volume locations.
Everything in Core, Plus
1
Automated Eligibility Checks
Perform real-time queries to insurance carriers during intake, eliminating manual verification calls. Coverage status is confirmed before scheduling, not at arrival.
2
Active Coverage Signals
Instantly detect inactive, terminated, or lapsed insurance policies. Patients receive immediate notifications and routing to self-pay or rescheduling options.
3
Appointment Gating
Visits with unverifiable or inactive coverage are automatically blocked from your schedule. Only revenue-ready appointments proceed to your calendar.
4
Evidence Storage
Eligibility response data is securely stored per appointment, providing comprehensive documentation for billing, compliance, and revenue cycle audits.
Control
Control
$2,500
per location / month
Available after pilot completion.
Only revenue-ready appointments reach staff workflows.
Includes full automated enforcement across all workflows (no manual intervention required).
Includes full automated enforcement across all workflows (no manual intervention required).
Everything in Guard, Plus
1
Automated Eligibility Checks
Perform real-time queries to insurance carriers during intake, eliminating manual verification calls. Coverage status is confirmed before scheduling, not at arrival.
2
Active Coverage Signals
Instantly detect inactive, terminated, or lapsed insurance policies. Patients receive immediate notifications and routing to self-pay or rescheduling options.
3
Appointment Gating
Visits with unverifiable or inactive coverage are automatically blocked from your schedule. Only revenue-ready appointments proceed to your calendar.
4
Evidence Storage
Eligibility response data is securely stored per appointment, providing comprehensive documentation for billing, compliance, and revenue cycle audits.
Authority
Authority
Pre-Authorization Routing
Automatically detects and routes procedures requiring prior authorization, preventing denials before care delivery.
Referral Validation
Validates referral requirements, specialist networks, and PCP attestations for managed care plans.
Seamless Scheduler Integration
Direct API connections to practice management systems enable seamless appointment creation and calendar control.
Granular Location Policies
Implement custom decision rules by site, provider type, or service line, ideal for groups with varied payer contracts.
Available after pilot completion. Contact sales@dicyd.com to discuss requirements.
What Dicyd Is Not
Dicyd's singular focus is to stop unpayable work before it starts. We empower earlier, more informed decisions by integrating seamlessly upstream of your existing systems, rather than replacing them.
Not an EHR
Dicyd doesn't store clinical notes, manage patient charts, or replace your electronic health record. Instead, we capture critical decision data, visit reasons, payer information, and eligibility, and seamlessly hand it off to your existing systems.
Not an RCM or Billing System
We don't submit claims, process payments, or manage your revenue cycle. Dicyd operates before billing begins, ensuring only financially viable visits enter your workflow. Your RCM partners remain in place.
Not a Call Center or Chatbot
Dicyd doesn't answer patient questions or replace human judgment. We provide advanced decision infrastructure, automated triage that routes complex cases to your staff when needed, rather than acting as a conversational AI layer.
Dicyd ensures clinics are paid for their work by validating revenue readiness before scheduling.We operate in the critical space before scheduling, before billing, and before clinical documentation. Our purpose is to ensure every appointment on your calendar has been pre-vetted for revenue readiness, allowing your team to focus on patient care, not financial triage.
Frequently Asked Questions
Direct answers to key questions from clinic operators evaluating Dicyd.
Do you guarantee payment?
No. Dicyd is a risk-reduction tool, not a payment guarantee. We identify and prevent known problems, such as inactive coverage, payer exclusions, or cosmetic visit misclassification, before care delivery. While we don't guarantee reimbursement, we significantly reduce the likelihood of unbillable visits entering your schedule.
Consider Dicyd a pre-flight checklist for revenue readiness. We verify payment conditions; however, ultimate reimbursement relies on coding accuracy, claim submission, and payer adjudication, all outside our scope.
Do you submit claims or bill patients?
No. Dicyd never handles claims, billing, or payment processing. We operate exclusively in the pre-visit decision layer, bridging the gap between patient request and scheduled appointment.
Once a visit is approved and scheduled, your existing billing workflow takes over. Dicyd's role concludes. We integrate upstream of your RCM system, complementing it rather than replacing it. Your current billing partner, clearinghouse, and payment processes remain unchanged.
What happens if eligibility can't be determined?
Dicyd routes the case for staff review before scheduling, preventing last-minute surprises at check-in. Ambiguous cases appear in a task queue with all available context, enabling your team to make informed decisions without delaying the patient or their care.
This proactive approach differs fundamentally from discovering eligibility issues upon arrival. Instead of front-desk scrambling, your staff handles exceptions preemptively, with ample time to contact the patient, manually verify coverage, or route them to self-pay as appropriate.
How does this work with our existing scheduling system?
Dicyd operates before your scheduler. Patients complete Dicyd's intake and decision process first. Only approved visits are then transferred to your scheduling team or practice management system.
For the Core tier, this involves a manual handoff: staff see approved visits in a queue and schedule them in your PM system. For Revenue-Ready and Advanced tiers, we offer API integrations that push approved appointments directly into your calendar (available for select PM systems).
What's the onboarding process like?
Onboarding typically takes 2–3 weeks and includes:
- Policy Configuration: We collaborate with your team to define payer rules, visit classifications, and routing logic tailored to your practice.
- Staff Training: Hands-on sessions for front-desk and scheduling staff on effectively using the decision queue and managing exceptions.
- Soft Launch: Dicyd runs in parallel with your current process for 1–2 weeks, allowing refinement of rules and workflows before full go-live.
No IT resources are required from your end. We manage setup, testing, and provide ongoing support.
Can we cancel anytime?
Yes. Dicyd operates on a month-to-month basis with no long-term contracts. If our solution isn't meeting your practice's needs, you can cancel with 30 days' notice. There are no penalties or complicated offboarding procedures; we export your decision history and audit logs, ensuring full visibility into past cases.
Our commitment is to earn your business monthly by preventing unbillable visits and saving your team valuable time. If we're not delivering that value, we believe we haven't earned your continued partnership.
Ready to prevent unbillable visits?
Schedule a 30-minute demo to experience Dicyd firsthand. We'll review real decision scenarios from your practice and demonstrate its functionality.