Revenue Protection
Dicyd Pricing
Pre-Visit Decision Infrastructure
Built exclusively for outpatient clinics that need to verify revenue readiness before appointments are scheduled. Dicyd ensures that only financially viable visits move forward, protecting your clinic from wasted chair time, staff effort, and unbillable work.
Foundation Tier
Core Decision Layer
$900
per location / month
No setup fees. No per-appointment charges. Straightforward monthly pricing that scales with your practice.
For clinics that want to stop wasted work without touching insurance systems or disrupting existing workflows.
This tier gives you full control over which visits proceed and which ones get stopped early, before your team invests time in scheduling, chart prep, or provider review. It's decision infrastructure that works alongside your current systems, not a replacement for them.
What's Included
Smart Intake System
Web and SMS-based patient intake that captures visit reason, insurance details, and clinical context before scheduling begins.
Visit Classification
Automatic detection of medical versus cosmetic visit types, critical for dermatology practices managing mixed-payer scenarios.
Payer Rules Engine
Configurable allow/block rules by insurance carrier, visit type, and procedure code. Your policy, enforced automatically.
Decision Automation
Deterministic engine that evaluates every request against your rules, routing visits to self-pay, early stop, or staff review.
Exception Queue
Staff task dashboard for edge cases that need human judgment. No patient falls through the cracks.
Complete Audit Trail
Every decision logged with reasoning, timestamps, and staff actions. Full transparency for compliance and quality review.
Best For
High-Volume Clinics
Practices processing 200+ appointment requests per week that need systematic decision control.
Overwhelmed Front Desks
Teams spending hours triaging visits, calling patients back, or fixing scheduling mistakes after the fact.
Process-First Practices
Clinics starting with disciplined process control before layering in full automation or integration.
Revenue Verified
Revenue-Ready Tier
$1,600
per location / month
Eligibility checks included up to fair-use limits. Designed to decide early, not replace your billing workflow.
For clinics that want to block unpayable visits before they hit the schedule, eliminating the costly surprise of inactive coverage discovered at check-in.
Revenue-Ready adds real-time insurance verification to the decision layer. Every appointment request is validated against live payer data, so your team knows coverage status before committing provider time or clinical resources.
Everything in Core, Plus
1
Automated Eligibility Checks
Real-time queries to insurance carriers during the intake process, no manual verification calls required. Coverage status is determined before scheduling, not at arrival.
2
Active Coverage Signals
Instant detection of inactive, terminated, or lapsed insurance policies. Patients are notified immediately and routed to self-pay or rescheduling options.
3
Appointment Gating
Visits with unverifiable or inactive coverage are automatically blocked from your schedule. Only revenue-ready appointments move forward to your calendar.
4
Evidence Storage
Eligibility response data is stored per appointment—providing documentation for billing, compliance reviews, and revenue cycle audits.
Usage Notes
- Eligibility checks included within fair-use thresholds that match typical clinic volumes
- Excess usage billed at cost, no markup or surprise fees
- Designed for decision-making, not as a replacement for RCM or billing verification
- Compatible with existing billing workflows and clearinghouse integrations
Best For
- Insurance-heavy dermatology practices with high commercial payer mix and frequent coverage issues
- Clinics seeing "inactive coverage" surprises at check-in that result in write-offs or patient frustration
- Revenue-focused operators who want predictable, verifiable appointment quality before providers arrive
Enterprise
Advanced Controls
Coming later in 2025
Custom Pricing
Tailored for multi-location groups, hospital-affiliated practices, and clinics with complex compliance or routing requirements that extend beyond standard decision logic.
Authorization-Required Visit Routing
Automatic detection and routing of procedures that require prior authorization, preventing denials before care is delivered.
Referral Rule Enforcement
Validation of referral requirements, specialist networks, and PCP attestation for managed care plans.
Scheduler Integrations
Direct API connections to practice management systems for seamless appointment creation and calendar control.
Location-Specific Policies
Custom decision rules by site, provider type, or service line—ideal for groups with varied payer contracts across locations.
Interested in Advanced Controls? We're finalizing feature scope with early design partners. If your practice has unique authorization, referral, or integration needs, we'd love to hear from you. Email us at enterprise@dicyd.com to discuss your requirements.
What Dicyd Is Not
Dicyd is purpose-built for one thing: stopping unpayable work before it starts. We're not trying to replace the systems you already use, we're designed to work upstream of them, making better decisions earlier in the patient journey.
Not an EHR
Dicyd doesn't store clinical notes, manage patient charts, or replace your electronic health record. We capture decision data, visit reason, payer info, and eligibility, then hand off to your existing systems.
Not an RCM or Billing System
We don't submit claims, process payments, or manage your revenue cycle. Dicyd operates before billing begins, ensuring only viable visits enter your workflow. Your RCM partner stays in place.
Not a Call Center or Chatbot
Dicyd isn't here to answer patient questions or replace human judgment. We provide decision infrastructure, automated triage that routes edge cases to your staff when needed, not a conversational AI layer.
Dicyd decides early so clinics don't do work they won't get paid for.We exist in the space before scheduling, before billing, and before clinical documentation. Our job is to ensure that every appointment on your calendar has been vetted for revenue readiness, so your team can focus on care delivery, not financial triage.
Frequently Asked Questions
Clear answers to the questions we hear most from clinic operators evaluating Dicyd.
Do you guarantee payment?
No. Dicyd is a risk-reduction tool, not a payment guarantee. We stop known problems, like inactive coverage, payer exclusions, or cosmetic visit misclassification, before care is delivered. We can't guarantee reimbursement, but we dramatically reduce the likelihood of unbillable visits entering your schedule.
Think of Dicyd as a pre-flight checklist for revenue readiness. We verify the conditions for payment, but ultimate reimbursement depends on coding accuracy, claim submission, and payer adjudication, all outside our scope.
Do you submit claims or bill patients?
No. Dicyd never touches claims, billing, or payment processing. We operate exclusively in the pre-visit decision layer, the space between patient request and scheduled appointment.
Once a visit is approved and scheduled, your existing billing workflow takes over. Dicyd's job is done. We integrate upstream of your RCM system, not as a replacement for it. You keep your billing partner, clearinghouse, and payment processes exactly as they are.
What happens if eligibility can't be determined?
Dicyd routes the case to staff review before scheduling, not at check-in when it's too late to adjust. Ambiguous cases land in a task queue with all available context, so your team can make an informed decision without putting the patient on hold or delaying care.
This is fundamentally different from discovering eligibility issues at arrival. Instead of scrambling at the front desk, your staff handles exceptions proactively, with time to contact the patient, verify coverage manually, or route them to self-pay if appropriate.
How does this work with our existing scheduling system?
Dicyd operates before your scheduler. Patients go through Dicyd's intake and decision process first. Only approved visits are handed off to your scheduling team or practice management system.
For Core tier, this is a manual handoff, staff see approved visits in a queue and schedule them in your PM system. For Revenue-Ready and Advanced tiers, we can explore API integrations that push approved appointments directly into your calendar (available for select PM systems).
What's the onboarding process like?
Onboarding typically takes 2–3 weeks and includes:
- Policy configuration: We work with your team to define payer rules, visit classifications, and routing logic specific to your practice.
- Staff training: Hands-on sessions for front desk and scheduling staff on using the decision queue and handling exceptions.
- Soft launch: We run Dicyd in parallel with your current process for 1–2 weeks, refining rules and workflows before full go-live.
No IT resources required on your end. We handle setup, testing, and support throughout.
Can we cancel anytime?
Yes. Dicyd is month-to-month with no long-term contracts. If it's not working for your practice, you can cancel with 30 days' notice. No penalties, no complicated offboarding, we'll export your decision history and audit logs so you retain full visibility into past cases.
Our goal is to earn your business every month by stopping unbillable visits and saving your team time. If we're not delivering that value, we don't deserve to keep you as a customer.
Ready to stop unbillable visits?
Schedule a 20-minute demo to see Dicyd in action. We'll walk through real decision scenarios from your practice and show you exactly how it works.